Photo and Video Release
We love to post pictures and videos on Instagram, our website, and/or in ads. Owner agrees to allow CENTRAL PAW to use Owner’s pet’s name and any images or likeness of Owner’s pet taken while he/she is at CENTRAL PAW in any form for use at any time in any media marketing, advertising, illustration, trade, or promotional materials without compensation. Owner releases to CENTRAL PAW all rights that Owner may possess or claim to such image, likeness, recording, etc.
Dog's Health
Owner understands and agrees that Owner’s dog(s) are healthy and will at all times while attending CENTRAL PAW have current vaccinations for rabies, distemper, and Bordetella. Owner agrees to provide CENTRAL PAW with up-to-date vaccination certificates of rabies, distemper, and Bordetella. Owner is not enrolling any dog that has any condition that could potentially jeopardize the health of other dogs or people and has not had any potentially communicable condition within 15 days prior to enrollment. Owner further understands that even if Owner’s dog is vaccinated for Bordetella (Canine Cough), there is a chance that Owner’s dog can still contract Canine Cough. Owner agrees that Owner will not hold CENTRAL PAW responsible if Owner’s dog(s) contracts Canine Cough or other dog-dog transmitted ailments. If Owner fails to provide CENTRAL PAW with the required vaccination certificates, Owner understands and agrees that Owner’s dog(s) will not be allowed to spend any time at CENTRAL PAW and will lose any deposit previously made to CENTRAL PAW.
Flea/Tick Free
All dogs must be flea/tick free. Should a dog be observed to have fleas or ticks, a flea/tick bath treatment will be applied and charged to the owner at a rate of up to $80.00, depending on severity and size of the dog.
Group Play
Owner understands and agrees that in admitting Owner’s dog(s) to dog-dog group play, Owner is representing to CENTRAL PAW that Owner’s dog(s) is/are in good health and have not harmed, shown aggression, or exhibited any threatening behavior towards any person or other dogs. Any dog demonstrating aggression or other behavior deemed unacceptable by CENTRAL PAW staff may be required to leave daycare/boarding.
I (Owner) represent that I am the legal owner of the above-named dog(s) and I assume all risks, dangers, and responsibility for injuries to the named dog(s). Owner understands and agrees that Owner is solely responsible for any harm while Owner’s dog(s) is/are attending Daycare / Boarding.
Release of Liability
Owner understands and agrees that during normal dog play, Owner’s dog may sustain injuries. Dog play is monitored by CENTRAL PAW staff to best avoid injury, but scratches, punctures, torn ligaments, and other injuries may occur despite the best supervision. Owner further understands and agrees that neither daycare/boarding nor any of its employees, staff, or volunteers will be liable for any illness, injury, death, and/or escape of Owner’s dog(s) provided that reasonable care and precautions are followed, and Owner hereby releases CENTRAL PAW staff or volunteers of any liability of any kind whatsoever arising from or as a result of Owner’s dog(s) attending CENTRAL PAW.
Personal Property
Owner understands that Owner is solely responsible for any harm, including to any other pet(s), to the employees or invitees of CENTRAL PAW, or to the equipment, facilities, or other property of CENTRAL PAW caused by Owner’s dog(s). Owner also agrees that CENTRAL PAW shall not be responsible or liable for any lost or damaged personal property belonging either to Owner or Owner’s pet.
Food/Meds
When boarding overnight, Owner agrees that it is the Owner’s responsibility to leave an adequate supply of food and medications for Owner’s dog(s) during the entire time Owner’s dog is cared for by CENTRAL PAW. Should the food/medication supply need replacement, Owner authorizes CENTRAL PAW to use discretion in purchasing a replacement food bag or providing food at a cost of $5 per day/per pet (plus the cost of the food/medication).
Veterinarian Liability and Care
Owner agrees to allow CENTRAL PAW to obtain medical treatment for Owner’s dog(s) if he/she appears ill, injured, or exhibits any other behavior that would reasonably suggest that Owner’s dog(s) may need medical treatment, including anesthesia. Owner agrees to be fully responsible for the cost of any such medical treatment and for the cost of any transportation for the purposes of such treatment. Owner gives permission to CENTRAL PAW to use _____Owner’s vet or ________ nearest 24-hour vet hospital for required treatment. Owner agrees and allows CENTRAL PAW to take Owner’s dog(s) to the nearest 24-hour vet hospital for required treatment in case of an emergency where urgent care is needed and taking Owner’s dog(s) to Owner’s vet would be detrimental for Owner’s dog(s).
Weakened Immune System
Owner understands special-needs dogs, young puppies, and senior dogs naturally have a higher risk of injury, stress-related illnesses, weakened immune systems, or exacerbation of any pre-existing condition. As such, by using our facility for daycare or boarding, the Owner is waiving any claim for injury or illness experienced by Owner’s dog while in our care.
Elderly Dogs
Owners of elderly dogs (approaching the end of life) need to know that if in the event Owner’s dog passes on while in our care, our policy is to transport Owner’s dog to Owner’s vet (within 15 miles) where he/she will be held until Owner can be reached by the vet for further instructions. If Owner’s vet is closed or outside of our transport distance, then we will transport to the nearest 24-hour facility. A trip charge will apply based on time/distance.
Prepaid Packages
Owner understands that prepaid daycare packages are non-refundable and expire 24 months from the date of purchase. Discounted packages are provided only if they are paid for in advance.
Daycare/Boarding Duration
Half-day daycare morning time starts at 7:30 am and ends at noon. Half-day daycare afternoon time starts at 2:00 pm and ends at 6 pm. Boarding starts at 6:30 pm and finishes at noon the following day.
Payments
Payments are due and payable at the end of each visit. Extended boardings consisting of 10 days or more require an advance payment equal to 50% of the total due on the first day of the stay. Payment may be made in cash, credit, or debit card.
Reservations/Cancellation/No-Show Policy
A one-night boarding deposit is required for all boarding reservations. Boarding deposits are non-refundable if reservations are not cancelled 72 hours prior to the boarding check-in date during non-holiday periods or 7 days prior to the boarding check-in date during holiday seasons. Holidays include but are not limited to Thanksgiving, Christmas, New Year's, Memorial Day, Labor Day, Spring Break, etc. Daycare cancellations must be done 24-hours prior to the reservation date. If cancellation notice is less than 24-hours, a $10 fee will be invoiced. Prepaid packages will be discounted one visit.
Closing Time
Owner agrees that if Owner’s dog(s) is/are not picked up by closing time of said business day (6:30 pm), then Owner hereby authorizes overnight boarding appropriate for dog(s) and agrees to pay CENTRAL PAW for applicable overnight boarding charge plus any charge for required food.
Right of Refusal
CENTRAL PAW reserves the right to refuse admittance to any dog or dismiss any dog that does not meet or maintain the health, temperament, or other daycare/boarding standards. The determination shall be made at the sole discretion of CENTRAL PAW.
Full Force and Effect
Owner further understands and expressly agrees that each and every of the foregoing provisions contained in paragraphs 1-16 shall be in force and effect and shall apply to each and every occasion on which Owner’s dog(s) stays with CENTRAL PAW for daycare, extended boarding, or other services as the case may be. This Agreement shall remain in full force and effect as between the parties until and unless otherwise cancelled or superseded by a writing signed by the parties.
Owner hereby certifies that Owner has read and understands this Waiver and Release of Liability and the regulations set forth above. By signing this agreement, Owner agrees to be bound by its terms and conditions.
